Stuck in Google Search and Advertising Hell

May 26th, 2008 | By Steven Hodson | Category: The Web

AdSense Panel - Click for larger view Every so often we hear some spin about a new company that is going to set the search and advertising world on fire thereby giving good old Google a run for their money. So far all this has done is to provide even more hot air to inflate the already fat Google balloon to new levels. In the process both web users and bloggers become even more tied into their Google reliance whether it be through their search or their advertising results.

Now Cliff Gerrish over on his blog Echovar saysSearch is about to change, you can feel it in the air.” but as much as I really want to believe him the only thing I am smelling is the same old game where Google is getting to set all the rules in what has basically become their monopoly playground. A playground that we as users of search and advertising are being told that all the toys belong to Google and if we don’t like it - tough on us.

Even though Tim O’Reilly might not see Google as yet being the dominant player and that Microsoft might just as well let them become just that

The critical point is whether or not, having achieved critical mass, you take the next step and turn that aggregated data into a system service. If Google doesn’t do that, and the rest of us have done their homework, then someone else will beat them in search because the network effect of the entire system will be greater than the network effect of the search ecosystem alone. If Microsoft understood this, they’d be competing with Google by making search services that are more open, re-usable and re-deployable than Google’s search services. Since they aren’t operating this way, they ought to throw in the towel.

The problem with that attitude is that in the long run the consumers of Google search; and as a by product Google AdSense, will get screwed because there will be no initiative to evolve any part of their systems. As Michael Arrington said in rebuttal to Tim’s first post - MicroHoo: corporate penis envy? 

I simply cannot believe that just a little over a decade into the commercial Internet, Tim O’Reilly is willing to say that the search war is over. Did he not read his good friend John Battelle’s book, The Search? He’s not the only expert out there who thinks the war is over - Danny Sullivan argued as much on the Gillmor Gang last week. But I simply cannot believe that this is all we can expect in terms of search innovation.

There are so many areas on search that remain to be conquered. Semantic search. Real language/AI search. The deep web. Media search. Today search basically returns web documents. What I want is for search to complete tasks for me. We’re no where near that today.

We are just getting started in search. To think that search has reached its pinnacle today is like saying aircraft were perfected before World War I. And if just one company were to carry on in aircraft innovation at that point, I doubt we’d have jetliners whisking us around the world today.

Innovation does not occur at a rapid pace without competition. If Google or any company were to control search exclusively, we could expect to see little happen in search technology or business models over even the medium and long term.

As it stands right now in my opinion we have seen no real improvement is the search field let alone from Google. Oh sure we got some cutesy little arrow icons that will let us scroll through ads now and we got some ability to beautify up the ad displays; or as they are testing now some results showing links to discussions about the item.

Cliff pointed out in his post that even for the simplest terms Google returns a supposedly insane number of results

You can measure the quality of Google’s search results by searching for something and reviewing the usefulness of the first two pages of results. For example, the first result for the query “search engine” on Google is a link to “Alta Vista.” Google also indicated that there are 118,000,000 links in the result set. I couldn’t find any simple way to find the last result, the link that Google ranked as the lowest in importance. But since users rarely look beyond the second page of search results, all the rest is a puppet show. The business of Search is the quality of the first two pages of search results.

How is this kind of thing even close to being consider an improvement to search when in reality 99% of it is just useless noise. The same kind of noise that carries over into Google AdSense that unless you are a specifically targeted type of site does you next to no good. Yes I use AdSense here as you can tell by looking at the sidebar and unlike people who seem to think that because I do I shouldn’t be criticizing them I think that is exactly why I; and every other user, should be. Because they aren’t doing a good enough job and they don’t seem to care.

If you take a look at the example graphic with this post or even the live version in the sidebars 99% of the time those ads only reference things to do with blogs not with any of the possible subject matter within any of the posts on the page; and this is with implementing Google’s own suggestions for fine tuning the service.

As Alexander van Elsas pointed out in a post today75% off all advertisement spent goes to Google!” That is a lot of frikken money so it is no wonder that they can be lackadaisical in any move to improve or even evolve their services. After all why should they when they can be making that kind of money without actually having to improve.

Michael put it best at the close of his post

Microsoft can’t ignore the online advertising market, it’s just too big and important. And we need to be behind them in this effort, because if Microsoft and Yahoo lose interest, we’ll be stuck with a monopoly, and the Internet will suffer. Competition drive innovation. Competition drives prices down. To wish this away is irresponsible.

Not only is irresponsible it also leaves us the users and content producers with less than useful products while a single company continues to pile up the billions.

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Viewing 2 Comments

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    Steven, I typically enjoy reading your articles here and your comments on Friendfeed, but your (IMHO very wrong) assertions here deeply disappoint me :(.

    Selecting just a few...

    > there will be no initiative to evolve any part of their systems
    ...
    > we have seen no real improvement is the search field

    I hope you'll forgive my bluntness here, but speaking as someone who has spent two years on Google's Search Quality team, I can't think of a one of us that's motivated by Google's marketshare. Whether Google's share becomes 3% or 93% or stays something in between, I guarantee you that my colleagues and I will continue to bust our posteriors on improving search quality. You may not see whiz bang UI changes, and I respect that you and some others may yearn for a new "revolutionary" search UI, but what's under the hood is constantly evolving, constantly improving (and in more languages and countries than you can count on many hands).

    And while I certainly can't speak even semi-officially for the folks in AdSense, I think it's absolutely nuts that anyone would think that team doesn't have enormous incentive to improve contextual search. As greater percentages of visitors on web sites with AdSense ads become purchasers of products in those ads, advertisers become happier with Google. The happier advertisers become, the more money they are apt to spend on AdWords. There's not just a slight correlation here, there's a darn humungous correlation (and incentive!)
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    Adam I'm glad you enjoy reading what I offer up but I equally appreciate a person's bluntness - especially when it is well written. I additionally appreciate when people such as you who are members of companies or teams within companies that I write something about are willing to give me a slap down if I deserve it :).

    I really don't care about whiz bang UI for search - hell I was a big fan of the original start.com before it got sucked into that vortex called Live.com. Yes I want the results to be presentable and easy to read but what I am fed up with is polluted results. Which I am sorry to say; while it may not be entirely the fault of Google, is happening. I wanted to ad "more and more" but since I can't really qualify the statement like that which hard data or facts I am going just by practical daily experience. I know I am see more splogs dirtying up the results - many of which are coming from the Blogger.com domain.

    I really hope you guys in the trenches are doing your best to improve what we the customers are getting as results but my main point was that without serious competition from the other main players Google at some point will begin to rest to heavily on its laurels. It might not be you are your team members but as with any big corporation those at the top often are the ones whose feet need to be held to the fire the most.

    As for AdSense I can tell you as a content provider who runs the product I am not happy. I know that I am in constant competition with things like ad farms and splogs which are proliferating like bad weeds and drag down the whole industry and yet nothing is done about them. Sure individually some might get blacklisted but on the whole they are a blight on the whole AdSense system. I realize that for Google this type of misuse is extreme hard to do anything against but the seeming inactions of Google to fight this problem give the impression - right or wrong - that it is operating under a wink and a nod in regards to these types of things because of the immense number of dollars that it earns via operators of these eyesores.

    Regarding the contextual problem just look at the ads on the main page of even this site and tell me how contextual to the story content they are. And this is with using the tips as supplied by the AdSense tips page about using weighting tags within the PHP and yet all I see is ads about blogs 99% of the time. The only time this change is on the single page display of a post and then the results get a little better but not by much.

    This all doesn't even take into consideration the revshare that is a big bone of contention as Google adds billions to its coffers based on the AdSense that content providers run.

    The problem is that there is no viable competition to Google on any of these fronts and it knows it so why do anything to make the system better. I realize that you and your team mates probably do care about what you are doing but that doesn't mean that those in the positions of making sure things get done care. I could be wrong but I'm not seeing this and I think a lot of others feel the same way I just happened to be the one with a big mouth :)

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